Privacy Policy

Last updated: August 24, 2026

This Privacy Policy sets out how Londyn Lewinsky ("we", "us" or "our") collects, uses and protects your personal information when you visit londynlewinsky.com (the "Website"), place an order, or otherwise interact with us (together, the "Services").

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this Privacy Policy carefully.

Updates to This Policy

We may revise this Privacy Policy from time to time as our business, legal duties or operations change. Any new version will appear on this page, and the "Last updated" date will be amended accordingly.

How We Collect and Use Personal Information

Running and improving our Services means collecting personal information from several sources. We use this data to communicate with you, fulfil orders, comply with the law, enforce our terms and protect both our customers and our business.

What We Collect

Information You Provide

While using our Services, you may share:

  • your name, email address, phone number and delivery address
  • billing and payment-related details (handled securely by our payment providers)
  • your order and transaction history
  • messages sent to our customer support team

Information Gathered Automatically

While you browse the Website, we may automatically record:

  • your IP address
  • device and browser details
  • pages viewed and interaction patterns
  • cookie and tracking data

This helps us improve performance and the user experience.

Information From Third Parties

We may receive limited information from trusted partners, including:

  • payment processors
  • shipping and logistics providers
  • analytics and marketing platforms

These parties only receive the data they need to carry out their services.

How We Use Your Information

Personal information enables us to:

  • process and fulfil orders
  • communicate about purchases, returns or support requests
  • provide customer service
  • improve the Website and our Services
  • send marketing communications where legally permitted
  • prevent fraud and strengthen security
  • comply with legal and regulatory obligations

Cookies

We use cookies and similar technologies to power essential site functions, analyse performance and improve your experience. You can manage cookies via your browser settings; disabling them may limit certain features of the Website.

Sharing of Information

We share personal data only where necessary, and only with:

  • service providers that support our operations
  • payment and delivery partners
  • analytics and marketing providers
  • legal or regulatory authorities where required by law

We do not sell your personal data.

Third-Party Websites

Our Website may link to external sites that we don't operate. We are not responsible for their content or privacy practices — please read their privacy policies before sharing personal information.

Children's Privacy

Our Services are not intended for anyone under 18. We do not knowingly collect personal data from children. If you believe a child has given us their data, contact us and we will delete it.

Data Security & Retention

We take appropriate technical and organisational measures to protect your information. No system is ever completely secure, but we work continuously to guard your data against unauthorised access.

Personal data is retained only as long as needed to:

  • fulfil orders
  • meet legal, tax or accounting requirements
  • resolve disputes and enforce our agreements

Your Rights

Depending on your circumstances, you may have the right to:

  • access your personal data
  • correct inaccurate information
  • request deletion
  • restrict or object to processing
  • withdraw your consent
  • request data portability
  • complain to the Information Commissioner's Office (ICO) or another relevant supervisory authority

To exercise any of these rights, email: info@londynlewinsky.com

We may need to verify your identity before we respond.

International Transfers

Your personal information may be stored or processed outside your country of residence. Where that happens, we put appropriate safeguards in place in line with applicable data protection law.

Contact Information

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (UK time)

We aim to respond to every enquiry within 1–2 business days.